Updated on 31 March 2026 at 14h22
This article written in french by Nicholas Pereira was automatically translated using AI
As of Monday, March 30, the STL stated that it had enough vehicles to fully restore its regular service, which is sooner than expected.
“We thank our customers for their understanding during this period,” said Josée Roy, STL’s General Director, in a statement. “Our priority has been to minimize the impact on our customers as much as possible.”
On March 10, the transit company had announced the cancellation of around sixty bus trips due to significant delays in the regular maintenance of its bus fleet. These delays were mainly caused by challenges in its supply chain and equipment management.
“A thorough analysis of the situation allowed STL to implement short-term measures,” the statement explains. “Whether to address staff absences, accelerate the delivery of certain parts, or review specific operational processes, the teams redoubled their efforts, and these efforts have yielded more than satisfactory results.”
In parallel, STL has established a team bringing together various stakeholders to make recommendations aimed at improving the current structure and its various components.
“Our customers can be assured that we are doing everything possible to prevent a similar situation in the future,” concluded the General Director.
It should be noted that the opposition party, Action Laval, had called for an internal investigation “to obtain a clear picture of the situation and a recovery plan to restore service” during the municipal council meeting held on March 10. Mayor Stéphane Boyer had refused to discuss the proposal at the time but was not opposed to a possible investigation.
“I know that at STL, steps and actions are already underway. An investigation can take place afterward. It’s not the investigation itself that will solve the problem. STL is already taking action [to resolve it]. I don’t see any urgency to debate this tonight,” he had said. (N.P.)
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