Updated on 01 April 2026 at 16h29
This article written in french by Nicholas Pereira was automatically translated using AI
The Office de la protection du consommateur announced that two health studios in the greater metropolitan area have been fined for violating the Consumer Protection Act.
The establishments in question are 10CountFitness and PumpCity Fitness, located in Beaconsfield and Longueuil respectively. Each received a fine of $6,070. Daniel Bayus, president of PumpCity Fitness, was also fined $1,906.
The Office accuses them of operating health studio activities without holding the permit required under the Act.
The violations occurred from January to April 2023 for 10CountFitness and in March 2023 for PumpCity Fitness. The former has since closed its doors.
Specific rules
It should be noted that the Consumer Protection Act defines health studios as establishments that provide goods or services intended to help a person improve their physical condition through weight control, treatment, diet, or exercise.
Any merchant operating a health studio—whether a fitness centre, gym, CrossFit facility, or weight-control clinic—must comply with specific rules designed to protect consumers. These rules outline requirements related to contract content and payments, and also govern cancellation conditions and penalties.
Operators must also hold a permit issued by the Office and provide a $25,000 security bond for each of their establishments. This amount is intended to ensure compliance with the law and may be used to compensate consumers in the event of a business closure. (N.P.)
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